Starteam E-commerce Agency

Global Brand Digital Business Partner

From brand marketing to e-commerce operations, we offer full-chain one-stop business solutions. Driven by technological innovation and customer needs, we strive to be the preferred e-commerce business partner for global brands.

Video Introduction

Store Operations

Each brand is assigned a dedicated operations team covering full-chain services, including platform onboarding, warehousing and logistics, store design, operations management, marketing planning, sales promotion, etc.

Product Design

Provide professional creative planning, product photography, visual design, and other services for brands and products, assisting brand owners in refining product creativity, highlighting product advantages, and having professional legal review of document compliance.

Digital Marketing

Develop strategies from a business perspective, focusing on the brand and business growth, offering one-stop services from consulting to execution. Channels include e-commerce platforms, short videos, social media, search engines, etc.

Customer Service

In addition to general customer inquiries, after-sales service needs, and complaint handling, we integrate the entire process of consumer and brand interaction, providing comprehensive customer reports to help brands understand market feedback.

Customer Community

We provide services to build, operate, and optimize SEO for customer support communities, turning your customers into loyal advocates.

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Customer Community Software
Starteam About Us

About Us

Starteam Pte. Ltd. is an e-commerce agency service provider based in Singapore.

Since its establishment in 2013, we have focused on providing global brands with comprehensive agency services for e-commerce platforms like Amazon, Shopee, Lazada, Tmall, JD.com, Pinduoduo, including store operations, product design, digital marketing, IT solutions, warehousing and distribution, and customer service. Each service is meticulously executed by professional teams, ensuring your brand successfully expands in global markets and achieves sustained growth.

Starteam Service Advantages

Service Advantages

Fully qualified and compliant operations. For example, in our operations in the Chinese market, our company holds a ICP License (Internet Information Service and E-commerce Services) and a Broadcasting License (Video Production and Marketing Services), ensuring that all business activities strictly adhere to the relevant regulations of target countries, demonstrating our compliance and stability.

Our company has a dedicated Chief Information Security Officer responsible for overseeing privacy policy education and training, conducting network and data security inspections, assessing service risks, and testing security strategies. Additionally, the company is insured with Commercial General Liability Insurance, Cybersecurity Liability Insurance, and Professional Liability (Errors and Omissions) Insurance, fully protecting the security of customer information.

With extensive experience in managing large stores, such as the US iHerb hypermarket flagship store which manages over a thousand brands and 40,000 SKUs, covering categories including health supplements, food and beverages, beauty and personal care, mother and baby products, pet supplies, and household daily necessities.

Through meticulous cost control and efficient operational models, we can offer highly competitive prices within the industry, ensuring that clients enjoy high-quality services while also experiencing cost-effective e-commerce management, reducing financial pressures.

Clients

Service Platforms

We possess operational experience across various global e-commerce platforms.

Amazon

Amazon

Amazon in various countries globally

Shopee Lazada

Southeast Asian E-commerce Platforms

Shopee and Lazada

China E-commerce

China E-commerce Platforms

Tmall, JD.com, Pinduoduo

Starteam Contacts

Contact Us

Offices

151 Chin Swee Road, #10-09 Manhattan House, Singapore

#11-801, No.20 Jianxiong Road, Taicang, Suzhou, Jiangsu, China

#5, No.38 Beijing Middle Road, Maojian District, Shiyan, Hubei, China

Phone

+65 80819877

WhatsApp

+65 80819877

WeChat

starteamec

Our Services
Business Services
Singapore Business Consultant

Provide comprehensive support for expanding business in Singapore for individuals and enterprises, covering consulting, business planning, marketing support, and identity planning services.

Singapore Company Secretary

Provide fully digital Singapore company secretary services, efficient and convenient. Service includes new company setup, secretary services, and permit applications.

Operational Services
E-commerce Agency

From brand marketing to e-commerce operations, provide one-stop full-chain solutions to drive business growth.

Social Media Agency

Professional agency operations for social media accounts such as Xiaohongshu, TikTok, YouTube, enhancing brand influence.

China Sourcing Agent

From supplier selection to order tracking, provide professional China procurement agency services to ensure smooth transactions.

Customer Community Agency

Assist in building and operating customer support communities, converting customers into loyal fans, and enhancing brand loyalty.

Internet Products
Bookfo - Online Financial Software

Manage finances and taxes easily without accounting knowledge. Supports one-click generation of compliant reports and intelligent tax filing, helping you increase efficiency and save costs.

Fresns - Community Software

The open-source solution for dynamic communities, designed for seamless cross-platform use. It supports diverse content formats to meet a range of operational needs and modern trends.