Starteam

Digital Commerce Partner for Leading Global Brands

From brand marketing to e-commerce operations, we offer comprehensive, one-stop business solutions.

Video Intro

Store Operations

Each brand is supported by a dedicated operational team that provides comprehensive services covering the entire spectrum, including warehousing and logistics, store design, operational management, marketing planning, and sales promotion.

Product Design

We offer professional creative planning, product photography, and visual design services to assist brands in refining product concepts, highlighting product advantages, and ensuring compliance through professional legal review of the copy.

Digital Marketing

We devise strategies from a business perspective, focusing on brand-centric business growth. Our services range from consultation to execution, covering channels such as e-commerce platforms, short video platforms, social media, and search engines.

Customer Service

Beyond standard customer inquiries, post-sale service needs, and complaint resolution, we integrate the entire consumer-brand interaction process to provide comprehensive customer reports, empowering brands to understand market feedback.

Customer Community

We offer services to build, operations, and SEO customer support communities, turn your customers into loyal advocates.

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Customer Service
Starteam

About Us

Starteam Pte. Ltd. is an e-commerce agency service provider based in Singapore.

Since its establishment in 2013, we have specialized in offering comprehensive agency services for global brands on e-commerce platforms such as Amazon, Shopee, Lazada, Tmall, JD.com, Pinduoduo, and more. Our services include store management, product design, digital marketing, IT solutions, warehousing and logistics, and customer service. Each service is meticulously executed by professional teams to ensure your brand successfully expands and achieves sustained growth in the global market.

Starteam

Service Advantages

Our credentials are comprehensive, ensuring compliance-free operations. For instance, in our operations in the China market, we hold an ICP License (including Internet information services and e-commerce services) and a Broadcasting License (covering video production and marketing services). This ensures that all business activities strictly adhere to the relevant regulations of the target countries, reflecting our commitment to compliance and stability.

Our company has a dedicated Chief Information Security Officer responsible for overseeing privacy policy education and training, conducting cyber and data security inspections, assessing service risks, and testing security strategies. Additionally, the company has introduced Cyber Liability Insurance provided by the internationally renowned insurance company AIG to comprehensively protect the security of customer information.

We possess extensive experience managing large-scale stores, such as the American iHerb flagship store format, which features over a thousand brands and forty thousand SKUs. The product range includes health supplements, food and beverages, beauty and personal care, mother and baby products, pet supplies, and household daily necessities.

Through meticulous cost control and efficient operational models, we offer highly competitive prices within the industry. This ensures that our clients not only enjoy high-quality services but also benefit from a cost-effective e-commerce hosting experience, alleviating financial pressures.

Our Clients

Starteam

Service Platforms

We possess extensive operational experience across various global e-commerce platforms.

Amazon

Amazon

Amazon in various countries worldwide

Shopee Lazada

Southeast Asian e-commerce platforms

Shopee and Lazada

China E-commerce

China e-commerce platforms

Tmall, JD.com, and Pinduoduo

Starteam

Contact Us

Offices

151 Chin Swee Road, #10-09 Manhattan House, Singapore

#11-801, No.20 Jianxiong Road, Taicang, Suzhou, Jiangsu, China

#5, No.38 Beijing Middle Road, Maojian District, Shiyan, Hubei, China

Phone

+65 80819877

WhatsApp

+65 80819877

WeChat

starteamec

E-mail

[email protected]